Guess what I did last week? Reversed my car in to my neighbour’s Mercedes.
Being an honest sort, I owned up to my crimes as opposed to screeching off down the road in the hope I’d get away with it. Anyway, this neighbour is a very nice guy and I wanted to minimize the hassle to him in getting the car repaired.
That led to my first foray in to the world of mobile car body repairs. I did a quick Google search initially for mobile scratch repair, then upped the ante to mobile dent repair when I realized my bumper had made quite an impression on his car.
It ended up being the perfect solution.
The quote and final invoice was in line with a quote I got from a good local garage I’ve used before, in fact it was a bit cheaper. A mobile service is generally going to have less indirect costs – not least avoiding maintaining a garage – and especially if it is a one man operation.
I think getting someone to come over and do the repair in front of you perhaps gives that person a little bit more of an incentive to do a good job too. They are under scrutiny, and in my case the guy was self employed and running a one-man franchise for a larger company.
As a result, he was entirely responsible for the work and was after repeat business, so had a great incentive to do a good job.
Definitely going to use a mobile car repairs service again, whether that is for a bodywork or a paint job, or to get a tyre done.
So, pros and cons for me:
Pros:
- Rough quote over the phone or exact quote on arrival, and straight in to the job
- No need to drive to the garage for a quote
- No need to drop the car off and arrange pick up
- No need to arrange drop off and collection once the job is completed
- Some inherent incentives to do a good job
- No more expensive, in my case cheaper
Cons:
- If you cannot work from home, make sure the mobile car service offers evening or weekend appointments
- Possibly harder to solve is a follow up problem – going for a franchise where there is a customer support team might be a good option
If you’re unlucky enough to need a spot of car bodywork, hopefully going mobile will make dealing with the mess a little bit easier.
And hey, be careful out there…
